Immediately upon its receipt, an account is assigned to a member of our Adjustment Department. The adjuster is advised of each client’s specific collection needs, concerns and reporting requirements. Before entering an account in work, we search our database to check prior contacts with the debtor. In addition, we regularly utilize information provided by credit reporting agencies, the Department of Motor Vehicles, the U.S. Postal Service, the Property Valuation Administrator’s Office, the Sheriff’s Office, as well as, many other reliable sources.

Contact with the debtor is then initiated. Our staff is committed to taking every step necessary to obtain full recovery - - IMMEDIATELY. If that proves to be an impossibility, then we work toward establishing suitable payment arrangements, based on financial data demanded of a debtor. Should those avenues of collection be exhausted, and, if conditions exist which indicate recovery of a Judgment is favorable, EFS will recommend legal action.

Free Demand:

This can be handled in two ways. One, we will, at your request, send the debtor a customized letter on our letterhead or, two, we will provide you with our three-part form which, in essence, states the account will be placed with Equitable Financial Services, LLC unless payment is made. The Free Demand time frame is ten days.

Immediate Service:

Upon receipt of a delinquent account, your claim is assigned to an adjuster and put into our system for Immediate Service. A search of our database is performed to check for any prior experience with the debtor. Contact is then initiated. Our adjusters are committed to recovering your money immediately or making suitable arrangements for the debtor to repay the account in the shortest period of time.

Letter Series Program:

The Letter Series Consists of three time-tested letters sent at various time intervals. The letters are printed on our stationery. The “pressure” increases with each letter, keeping the obligation to pay foremost in the debtor’s mind. Users of this program receive an acknowledgment report listing all accounts received, dates letters are to be mailed, and the date the accounts “Rollover” into regular collections if not paid. No accounts rollover without prior approval. This is an inexpensive way to “nudge” your account to resume negotiations with you to resolve the outstanding balance.

Attorney Letters:

Once our pre-legal collection efforts have been exhausted, EFS will take yet another step toward recovery of your funds, by sending an Attorney Letter to your debtor at No Cost to you! If your funds are recovered through this process, there will be no additional charge other than the contingency fee already in place. There's no need to request this service, as we will provide this as a courtesy to all clients no matter the size of the account.

Investigative Services:

For a fee of $300.00, EFS will have a collector personally call on your debtor, take a picture of their business, attempt collection of the debt and evaluate what assets may exist. Because of the up front fee, you will be granted a reduced contingency rate of 12 1/2 percent. This rate will apply while the account is being handled in the preliminary stages, without the assistance of an attorney. You may call us at 800-990-0378 to initiate this service.

Forwarding:

Equitable Financial Services, LLC has an established network of attorneys to whom claims can be forwarded. If suit is recommended by local counsel, EFS will not instruct the attorney to pursue legal action, incur costs or compromise any account without your expressed approval.

International Accounts:

Equitable Financial Services, LLC has the capabilities to handle accounts for our clients, no matter where the debtor is located in the free world. Our experience in that arena is long-standing and unsurpassed in the Commercial Collection Agency industry. Should it become necessary to litigate, the accepted rates and costs in the country where the debtor is located will apply.